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Every screen in Zynqly, in the order you meet them — what it is for, what is on it, the ideas you will run into, and the longer guides. The same words the product shows you in place, laid out so you can read ahead.
What arrives, and where you answer it.
Your conversations
Every conversation from Instagram, WhatsApp, Messenger and Telegram in one list — how to find, filter, save views and reply, and what the window label means.
8 things on screen · 5 ideas · 2 guides
Overview & activity
What the home page shows a new account and a busy one: the setup checklist, what needs attention, each channel's numbers, and the live lead feed.
5 things on screen · 2 guides
The things that reply on your behalf.
Auto-replies, all channels
An automation is a trigger and what happens next. How to create one from a template, find and sort them, switch them on and off, and change many at once.
6 things on screen · 2 ideas · 2 guides
Agent & knowledge base
What the AI assistant answers from, when it hands a conversation to you, what the confidence floor and turn limit control, and what a reply costs.
4 things on screen · 5 ideas · 2 guides
What you send out, and how people find you.
Send to many, all channels
A broadcast goes to many people at once. Who receives it, how drafts and scheduled sends work, and the channel rules that decide what can be sent.
3 things on screen · 5 ideas · 2 guides
Timed drips, all channels
A sequence sends messages over days and stops when someone replies. How to build one, what a step and a delay are, and when it beats a broadcast.
3 things on screen · 3 ideas · 1 guide
Click-to-chat links & QR codes
Click-to-chat links and QR codes for every channel: where to put them, how to test one, and how a campaign reference shows where people came from.
5 things on screen · 2 ideas · 1 guide
Who you talked to and what they bought.
Contacts & audiences
How a lead is created, what status and tags are for, how to search, filter and export the list, and what the AI intent score means for who to call.
6 things on screen · 1 idea · 1 guide
Products & orders, all channels
Products you can send inside a conversation and the orders that come back. Where each lives, how to add a product, and how an order reaches the list.
2 things on screen · 1 guide
How any of it went.
The things only one channel has.
Ice-breakers & persistent menu
Ice breakers and the persistent menu on Instagram DMs: what people see before they type, how each sends a payload, and how an automation answers it.
3 things on screen · 2 ideas · 2 guides
Approved message formats
Why a WhatsApp template is the only way to message first, how templates belong to a number, syncing them from Meta, and picking a category that gets approved.
4 things on screen · 4 ideas · 2 guides
In-chat forms customers fill
Forms that customers fill inside WhatsApp without leaving the chat: starting from a template, building the fields, previewing the result, and publishing.
3 things on screen · 1 idea · 2 guides
Group welcome & moderation
Your Telegram bot running a group: getting it in, why it needs admin rights, welcome messages and rules, and moderation that removes links and spam.
6 things on screen · 3 ideas · 1 guide
You, your workspace, and each connection.
The longer reads — the platform rules that decide whether a message sends, and the paths through the product. Every platform claim carries the date it was checked.