The company behind Zynqly

A small business today is reachable in four places at once. Somebody comments on an Instagram post, somebody else sends a WhatsApp message, a third person opens Messenger, a fourth finds the Telegram channel. Each one arrives in a different app, on a different phone, with a different set of notifications.

What happens next is predictable. The messages that get answered are the ones somebody happened to see. The rest are not refused — they are simply missed, and the customer assumes the business did not want their money.

Zynqly exists to close that gap. Every conversation from Instagram, WhatsApp, Messenger and Telegram lands in one inbox, with the same history, the same notes and the same team. Nothing sits unread because it arrived in the wrong app.

• A shared inbox. All 4 channels in one place, with conversation history, assignment and internal notes — so a handover between two people does not lose the thread.
• Automations that answer for you. Keyword replies, comment-to-DM flows, welcome sequences and follow-ups, built in a visual editor rather than in code.
• An AI agent grounded in your own knowledge. You give it your pages, documents and FAQs; it answers from those. When it does not know something, it says so and hands the conversation to a person, which is the part most AI support tools get wrong.
• Broadcasts and campaigns, with the delivery rules each platform requires actually enforced rather than left to the sender to remember.

Everything runs on the platforms' own official APIs — Meta's Graph and WhatsApp Cloud APIs, and Telegram's Bot API. We do not use unofficial clients or browser automation, which is a choice that costs us features and keeps our customers' accounts alive.

Small teams who sell and support over chat: online stores, clinics, coaching businesses, agencies handling messages on behalf of clients. The common shape is a handful of people answering a volume of messages that has outgrown a phone but has not yet justified a call centre.

We are not built for enterprises with a procurement process, and we do not pretend to be. The product is priced and designed for a business where the person configuring the automation is often the same person who answers the messages.

• Your data is yours. We process it to run the service you asked us to run, and for nothing else. We do not sell it, and we do not train models on it. The Privacy Policy sets out every third party that receives any part of it and why.
• We charge for what we cost. Prices are published on the pricing page, in your own currency. WhatsApp conversation charges are billed by Meta directly to you and we say so before you connect, rather than after your first invoice.
• A person answers support. support@zynqly.com reaches a human, within 2 business days. There is no tier of plan that has to be bought to reach one.
• We tell you when we break something. Incidents get an email, not a quietly edited status page.

Zynqly is operated by AYDEX Technologies, a sole proprietorship registered in India and run by its proprietor, Sunny. AYDEX Technologies is the name that appears on your card statement and on every invoice we issue.

Registered office: Barra, Kanpur, Uttar Pradesh — 208027, India.

You can reach us at support@zynqly.com for anything to do with your account, at sales@zynqly.com about plans and pricing, or by phone on +91 80815 55129 during Indian business hours.

We are governed by Indian law, including the Information Technology Act 2000 and the Digital Personal Data Protection Act 2023. Payments are processed by Razorpay, which is licensed by the Reserve Bank of India — card details never reach our servers.