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One shared inbox across Instagram, WhatsApp, Messenger, Telegram, SMS, website chat and email — with a 24/7 AI agent that replies, qualifies and scores leads, plus automations, broadcasts, sequences and a visual flow builder.
Every channel runs on the access its own platform publishes — no grey-area tools, no account risk. Each feature is built for real business workflows and scales with your audience.
An AI that runs your DMs while you sleep.
Turn on Autopilot and an AI agent handles entire DM conversations for you — answering from your knowledge base, qualifying the lead, and escalating the hot ones with full context. It replies in seconds day or night, respects business hours, and steps back the instant you take over.
Set it once. Let it run forever.
Zynqly's automation engine handles message workflows, comment replies, story mentions and keyword triggers across Instagram, WhatsApp, Messenger, Telegram, SMS, website chat and email — all without manual effort. Define rules once and watch Zynqly execute them 24/7 with precision, each channel running on its own official interface — the Meta Graph API, Telegram's Bot API, a DLT-registered SMS route and standard email.
Replies that actually know your business.
Feed Zynqly your FAQ, docs, and policies. Your AI replies — in automations, the inbox, and the agent — answer accurately and on-brand, then gracefully hand off when they're unsure. Test answers before you go live.
Reply to buyers first.
Every conversation is automatically scored hot, warm, or cold from the actual chat — so you spot buyers instantly and never let a hot lead go cold. Scores surface right in your leads view.
Every message. One place. AI-assisted.
Manage every conversation — Instagram, WhatsApp, Messenger, Telegram, SMS, website chat and email — from a single inbox. One tap summarises a long thread, drafts an on-brand reply from your knowledge base, and shows the lead's buying intent — so you reply faster without losing the human touch.
Drag and drop — or just describe it.
Design multi-step conversation flows with a drag-and-drop builder — or simply describe what you want in plain English and let AI build the automation for you. Add conditions, delays, branching, and personalisation, then review before you publish.
Reach your whole audience — or drip to it automatically.
Send one-time broadcasts to a tag-based audience, or build automated drip sequences that enrol leads the moment they're tagged and follow up over days. Everything stays inside Instagram's messaging rules, with a live delivery view showing exactly who received each message — and who was skipped, and why.
Turn followers into customers.
Capture leads directly inside conversations on any connected channel. Zynqly collects contact details inside the conversation, tags users by interest, and syncs them to HubSpot, Klaviyo, or Google Sheets — or exports them as CSV. Build segmented audiences and re-engage them with broadcasts and sequences.
Run it with your team — or for your clients.
Invite teammates into your workspace with role-based access: Admins manage everything, Editors build and run automations, and Viewers get read-only insight. Agencies can white-label the entire dashboard with their own brand name, logo, and accent colour. Seats scale with your plan.
Know exactly what's working.
Track messages sent, reply rates, leads captured, and campaign delivery in real time. Zynqly's dashboard breaks performance down by automation and time period, with a lead-activation funnel — so you can see what's working and optimise with confidence.
Sell without sending them to a website.
Keep a product catalog, take the order and collect the money inside the conversation. Payment links are generated on your own Razorpay account — the money goes straight to you, never through us — and the moment one is paid, the order updates itself and the revenue is attributed back to the conversation that earned it. Connect Shopify or WooCommerce and your real orders flow in, so "order placed", "order paid" and "cart abandoned" become things an automation can answer.
Turn a bio, a poster or an ad into a conversation.
Every connected WhatsApp number, Facebook Page and Telegram bot gets a click-to-chat link and a matching QR code, ready for your bio, your emails, your ads and anything you print. Someone scans or taps, the chat opens already addressed to you, and whatever automation you have waiting picks it up from there.
Safe, compliant, and always within limits.
Every channel runs on the access its own platform publishes — the Meta Graph API, the WhatsApp Business Cloud API, the Messenger Platform, the Telegram Bot API, a DLT-registered route for Indian SMS, and standard IMAP and SMTP for email. No third-party scraping, no session bridges, no grey-area tools. Each channel's own rules are enforced for you: Meta's 24-hour messaging window, the hours Indian SMS regulations allow promotional texts, and a one-click unsubscribe on every marketing email, with bounces and spam reports acted on automatically.
Connect your whole stack.
Push leads to your tools the instant they're captured. Native HubSpot, Klaviyo, and Google Sheets sync, plus outgoing webhooks to any HTTP endpoint — so any trigger in Zynqly can reach any destination in your stack.
