Everything you need to
run Instagram DMs with AI.

Turn on Autopilot and an AI agent handles entire DM conversations for you — answering from your knowledge base, qualifying the lead, and escalating the hot ones with full context. It replies in seconds day or night, respects business hours, and steps back the instant you take over.

Zynqly's automation engine handles Instagram DM workflows, comment replies, story mentions, and keyword triggers — all without manual effort. Define rules once and watch Zynqly execute them 24/7 with precision, powered by the official Meta Graph API.

Feed Zynqly your FAQ, docs, and policies. Your AI replies — in automations, the inbox, and the agent — answer accurately and on-brand, then gracefully hand off when they're unsure. Test answers before you go live.

Every conversation is automatically scored hot, warm, or cold from the actual chat — so you spot buyers instantly and never let a hot lead go cold. Scores surface right in your leads view.

Manage all your Instagram DMs from a single inbox. One tap summarises a long thread, drafts an on-brand reply from your knowledge base, and shows the lead's buying intent — so you reply faster without losing the human touch.

Design multi-step conversation flows with a drag-and-drop builder — or simply describe what you want in plain English and let AI build the automation for you. Add conditions, delays, branching, and personalisation, then review before you publish.

Send one-time broadcasts to a tag-based audience, or build automated drip sequences that enrol leads the moment they're tagged and follow up over days. Everything stays inside Instagram's messaging rules, with a live delivery view showing exactly who received each message — and who was skipped, and why.

Capture leads directly from Instagram DMs. Zynqly collects contact details inside the conversation, tags users by interest, and syncs them to HubSpot, Klaviyo, or Google Sheets — or exports them as CSV. Build segmented audiences and re-engage them with broadcasts and sequences.

Invite teammates into your workspace with role-based access: Admins manage everything, Editors build and run automations, and Viewers get read-only insight. Agencies can white-label the entire dashboard with their own brand name, logo, and accent colour. Seats scale with your plan.

Track messages sent, reply rates, leads captured, and campaign delivery in real time. Zynqly's dashboard breaks performance down by automation and time period, with a lead-activation funnel — so you can see what's working and optimise with confidence.

Zynqly operates exclusively via the official Meta Graph API — no third-party scraping, no grey-area tools. We enforce Instagram's 24-hour messaging window, honour opt-outs instantly, and pace every send to stay well within Meta's thresholds — all to keep your account safe.

Push leads to your tools the instant they're captured. Native HubSpot, Klaviyo, and Google Sheets sync, plus outgoing webhooks to any HTTP endpoint — so any trigger in Zynqly can reach any destination in your stack.