Delete your Zynqly data
You can remove any connected account — Instagram, WhatsApp, Facebook Messenger or Telegram — and all data associated with it, at any time. Choose whichever option suits you.
Option 1 — From the app
Sign in to Zynqly → Settings → the channel you want to remove (Instagram, WhatsApp, Messenger or Telegram) → Disconnect. That stops all processing for it immediately. To permanently delete your whole workspace and every channel with it, choose Delete account in Settings.
Option 2 — From the platform itself
Each platform lets you revoke our access directly, and every one of them notifies us so we disconnect the account automatically:
- Instagram — Settings → Apps and websites → remove Zynqly.
- Facebook Messenger & WhatsApp — Facebook Settings → Business Integrations → remove Zynqly.
- Telegram — open @BotFather → /mybots → your bot → API Token → revoke it.
Option 3 — Email us
Email support@zynqly.com from your account email with the subject “Delete my data”. We process requests within 30 days.
What gets deleted: the connected account, its conversations and message history, captured leads, automations and their run history, and analytics. Access tokens are destroyed immediately. This action is permanent and cannot be undone.